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MyChart ® Epic Systems Corporation

Technical assistance

Call MyChart Services at 1-855-551-6555,
24 hours a day, seven days a week.

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MyChart Services at 1-855-551-6555

If you are having technical problems please call MyChart Services at 1-855-551-6555, which is available 24 hours a day, seven days a week. If you have questions about your health information in MyChart, please call your clinic or discuss your questions with your caregiver at your next visit.


Child Information Access

To receive access to your child’s information, simply complete and return the Child Proxy Form. You may also pick up a Child Proxy Form at your clinic.

MyChart provides access to your child’s information to help you conveniently view and manage your child’s health care.

To protect the privacy and confidentiality of health information according to state and federal laws, MyChart allows parents and guardians full chart access to their child's records until the age of 13. Once the child is 13 years old, access is limited to scheduling appointments on the child's behalf, viewing and printing immunization records and receiving health topic alerts.